Cuero warrants its products to the original purchaser against manufacturer’s defects in workmanship and materials for up to one year after the purchase date. The warranty does not cover any damage due to excessive wear, abuse, or damage from external objects. If your Cuero product has a defect and is under warranty, Cuero will repair or replace it. In the event we are unable to repair or replace the item, Cuero may issue a refund. Cuero products under warranty will be replaced or repaired by Cuero craftsmen from materials of equal or greater quality within 60 days of receipt of the product. Due to Cuero’s unique components, any work performed on your item other than Cuero skilled craftsmen will render the warranty null and void.
Click here to submit a Warranty Service request.